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Help/FAQ - CRS1.com @ Entertainment House - DJ Equipment Superstore & BOSE Dealer

Help/FAQ

Question Not Answered Below?

Call Now: 01844 343 113

How can I contact you?
For all enquiries, please call us on 01844 343113 or email us at cr@crs1.com
For store times and numbers click on the Contact tab in the main menu.

Are all the products on this site in your stores?

Our website is currently expanding at such a rate that we may not always have all the items on line in our store.
If you are planning to make a special journey to us, please call to make sure we have what you want.

Are my card details safe?
Yes! Our systems dispose of your card details once we have processed your order.
We also use a secure server when you give your card details to us on line, you will notice a padlock in the corner of your browser window as well as the address in the address bar changing to begin with 'https://...'


If at any point you are unsure about ordering on line or if you encounter a problem, please do not hesitate to call us and we will be happy to take your details over the phone and answer any questions you may have.

I haven't received an Email confirmation of my order.
Our system sends a generated email to confirm your order has been placed, every time. We will also email you when the status of your order changes.
If you cannot see an email from us, check your junk mail box and set any junk mail filters to accept mail from 'crs1.com'.
You can always check your order status on line by logging into your account.

Do you offer finance?

At the moment, we are unable to find a finance company that is prepared to offer our customers competitive rates.
Most companies offering finance will charge very high interest rates or are interest free if you pay well over the odds for your item.
At present it is still easier, cheaper and quicker to pay on a credit card.